Effective Date: 22 December 2024

At VEHICULARS, your privacy is our commitment. This Privacy Policy outlines how we collect, use, and safeguard your information across all our platforms.

1. Information We Collect

We collect the following categories of information:

• Personal Information: Full name, contact details, physical address, ID details, and payment data.
• Vehicle Information: Registration numbers, technical specs, and service history.
• Usage Information: Login activity, visited pages, IP address, and browser/device data.
• Location Data: Real-time location for towing, breakdown services, and service dispatch.

2. How We Use Your Information

• To deliver and personalize your experience on our platform.
• To process transactions and track payment schedules.
• To facilitate licensing, installment services, and P2P financing.
• To provide real-time services like breakdown assistance and towing.
• To communicate offers, updates, and important service notifications.
• To enhance our services through performance analysis and feedback.
• To ensure data integrity, security, and prevent fraud.

3. Data Sharing and Disclosure

We respect your privacy — your data is never sold. However, we may share it with:

• Trusted service partners (e.g., verified mechanics, towing providers, FRSC personnel).
• Payment gateways like Moniepoint for secure processing.
• Regulatory agencies when legally required.
• Our affiliates, strictly for operational purposes.

4. Data Security

We employ modern encryption standards, firewall protection, and strict role-based access controls to ensure your data remains confidential and secure.

5. Your Rights

As a user, you are entitled to the following rights:

• Review, correct, or request deletion of your personal data.
• Withdraw consent for processing at any time.
• Object to certain data uses (e.g., promotional communications).
• File a complaint with relevant data protection authorities.

6. Cookies & Tracking

Cookies help us enhance your experience. You may configure your browser to accept or reject cookies based on your preferences.

7. Data Retention

We store your information only as long as necessary to fulfill service purposes or meet legal and regulatory requirements.

8. Children’s Privacy

Our services are designed for users aged 18 and above. We do not knowingly collect data from minors.

9. Changes to This Policy

This Privacy Policy may be revised periodically. All updates will be posted here with the latest effective date reflected.

10. Contact Us

If you have questions or need clarification regarding this policy, please contact us:

• Email: info@vehiculars.ng
• Phone: 07044416837
• Office Address: NOVARE CENTRALMALL, WUSE ZONE 5, ABUJA